(Last updated: 27/08/21)
We have been advised by AUS POST, ARAMEX and Toll that they are experiencing some delays in affected areas in NSW, QLD, VIC, ACT and other regions.
You can find full details on the carriers respective page:
Update 16.8.21 11.00am
As an essential service, we continue to remain open and fully operational during lockdown restrictions in areas across Melbourne, NSW, Canberra and other regions.
Greater Sydney COVID lockdown update
As the COVID lockdown continues across Greater Sydney, Aramex remains fully operational and ready to deliver for you.
We continue to comply with all health and safety directives. Our Courier Franchisees and depot team adhere to our COVID-safe plan, which includes the compulsory wearing of masks, hand sanitising and social distancing.
We are currently experiencing some delays and significantly increased demand. We are working hard to minimise delays.
Please be aware that after an unsuccessful delivery attempt, we will leave a calling card and attempt a redelivery. Please do not come to the depot to collect the parcel.
If your parcel is being delivered to an address which is not currently open (for example, a non-essential business that is closed due to the lockdown), you may choose to arrange a redirection to an alternate address.
Should you have a parcel enquiry or if you would like to arrange a redirection please click here.
18 August 2021
Our Post Offices remain open and deliveries continue, but delays may occur due to extended COVID-19 restrictions, limited flights and high parcel volumes.
We are currently experiencing some service delays due to the challenging circumstances we face from tightened COVID restrictions. Specifically our road service transit times for our Toll IPEC and Intermodal/Specialised services have been temporarily extended by 1 day. Additionally, there is a 24 hour industrial action planned for Friday 27 August at all Toll depots/branches. Our teams are committed to keeping freight moving, however there will be some inevitable disruptions and delays. We encourage you to revisit this page on a regular basis to stay informed of service changes.
While we are working very closely with our courier partners to make sure deliveries are made on time, some delays are unavoidable and we seek your kind understanding during this challenging period.
Our thoughts are with you if you have been impacted by the pandemic, and please contact us if you have any questions or need more information.